Privacy & Cookie Policy
The Style Chapter Email: natalie@thestylechapter.co.uk
Last Updated: 8 June 2026
Privacy & Cookie Policy
The Style Chapter ("we", "our", or "us") is committed to protecting your privacy and handling your personal information responsibly.
This Privacy & Cookie Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us, submit an enquiry, or use our services.
We comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable UK privacy laws.
1. Who We Are
Business Name: The Style Chapter
Email Address: natalie@thestylechapter.co.uk
If you have any questions about this policy or your personal information, please contact us using the email address above.
2. Information We Collect
We may collect personal information that you voluntarily provide, including:
Name
Email address
Telephone number
Company or business details
Project information
Any information submitted through website forms, emails or enquiries
We may also automatically collect certain technical information when you visit our website, including:
IP address
Browser type and version
Device information
Operating system
Pages visited
Time spent on pages
Referring website information
General location information
This information is collected through cookies and website analytics technologies where applicable.
3. How We Use Your Information
We may use your information to:
Respond to enquiries
Provide information about our services
Deliver services requested by you
Improve our website and customer experience
Monitor website performance and security
Maintain business records
Comply with legal obligations
Send marketing communications where you have provided consent
We will only use your information for legitimate business purposes and in accordance with applicable data protection laws.
4. Lawful Basis for Processing
Under UK GDPR, we rely on one or more of the following lawful bases:
Consent
Where you voluntarily submit information or opt in to receive marketing communications.
Contract
Where processing is necessary to provide services you have requested.
Legitimate Interests
Where processing is necessary for the operation, improvement and security of our business and website.
Legal Obligation
Where we are required to process information to comply with legal or regulatory requirements.
5. Website Platform and Hosting
Our website is built and hosted using the Wix Studio platform provided by Wix.com Ltd.
Wix may process certain information on our behalf, including:
Website usage data
IP addresses
Device information
Form submissions
Security and performance data
Wix acts as a service provider and data processor where appropriate and maintains its own security, privacy and compliance measures.
For further information, please refer to Wix's own privacy documentation.
6. Website Forms and Enquiries
When you submit information through a website contact form, your information may be stored securely within the Wix platform and forwarded to us by email.
We use this information solely to:
Respond to your enquiry
Discuss potential services
Deliver requested information
Maintain communication relating to our services
We do not sell, rent or trade personal information to third parties.
7. Web Design and Technical Support Partner
Our website may be developed, maintained or technically supported by Skinny Design.
Where technical support is required, authorised personnel at Skinny Design may occasionally have access to website systems, form submissions or website administration tools solely for the purposes of:
Website maintenance
Technical troubleshooting
Security monitoring
Website improvements
Skinny Design does not use personal information for its own marketing purposes and processes any information only where necessary to provide website-related services.
Skinny Design maintains its own privacy and data protection policies and is responsible for complying with applicable data protection legislation in relation to any information it processes.
8. Marketing Communications
If you choose to subscribe to marketing communications, newsletters or updates, we may use your information to send relevant content about our services.
Marketing communications may be managed using platforms such as Mailchimp.
You may unsubscribe at any time by:
Clicking the unsubscribe link contained within marketing emails
Contacting us directly
We will not send marketing communications without an appropriate lawful basis.
9. Mailchimp
Where email marketing is used, we may utilise Mailchimp, operated by Intuit Inc., to manage subscriber lists and distribute communications.
If you subscribe to our mailing list, your information may be transferred to and processed by Mailchimp in accordance with their privacy practices.
Mailchimp acts as a data processor on our behalf.
You can unsubscribe from marketing communications at any time.
10. Analytics
We may use website analytics tools, including Google Analytics, to better understand how visitors use our website.
Analytics information may include:
Pages visited
Time spent on pages
Device type
Browser information
Approximate location data
Where required by law, analytics cookies will only be activated after you have provided consent through our cookie banner.
11. Data Sharing
We may share information with trusted third-party service providers where necessary to operate our business, including:
Website hosting providers
Website support providers
Analytics providers
Email service providers
Marketing platforms
Professional advisers where legally required
We only share information where necessary and take reasonable steps to ensure appropriate safeguards are in place.
12. International Data Transfers
Some of our service providers, including Wix and Mailchimp, may process information outside the United Kingdom.
Where international transfers occur, we take reasonable steps to ensure appropriate safeguards are in place in accordance with UK GDPR requirements.
13. Data Retention
We retain personal information only for as long as reasonably necessary to:
Respond to enquiries
Deliver services
Maintain business records
Comply with legal obligations
Information that is no longer required will be securely deleted or anonymised where appropriate.
14. Your Rights
Under UK GDPR, you have the right to:
Request access to your personal information
Request correction of inaccurate information
Request deletion of your information
Restrict processing
Object to processing
Withdraw consent at any time
Request transfer of your data where applicable
Lodge a complaint with the Information Commissioner's Office (ICO)
To exercise any of these rights, please contact:
For more information about your rights, visit the ICO website.
15. Security
We take reasonable technical and organisational measures to protect personal information from:
Unauthorised access
Accidental loss
Misuse
Alteration
Disclosure
While we strive to protect personal information, no method of electronic transmission or storage can be guaranteed to be completely secure.
16. Cookies
What Are Cookies?
Cookies are small text files placed on your device when you visit a website.
They help websites function correctly, improve user experience and provide information about how visitors interact with a website.
Essential Cookies
These cookies are necessary for the website to function properly and cannot be disabled through our website systems.
Examples may include cookies used for:
Security
Fraud prevention
Website functionality
Form submission functionality
Session management
As our website is built using Wix Studio, Wix may place essential cookies required for operation of the platform.
Analytics Cookies
Analytics cookies help us understand how visitors use our website.
These cookies may collect information such as:
Pages visited
Visitor journeys
Time spent on pages
Device information
Analytics cookies are only activated where required consent has been provided.
Marketing Cookies
If used in the future, marketing cookies may help us:
Measure campaign effectiveness
Improve advertising performance
Deliver relevant content
Marketing cookies will only be activated where consent has been provided.
Managing Cookies
When you first visit our website, you may be presented with a cookie consent banner that allows you to:
Accept all cookies
Reject non-essential cookies
Manage cookie preferences
You may also manage cookies through your browser settings.
Disabling certain cookies may affect website functionality.
17. Third-Party Websites
Our website may contain links to external websites.
We are not responsible for the privacy practices, content or security of third-party websites and encourage you to review their privacy policies before providing personal information.
18. Changes to This Policy
We may update this Privacy & Cookie Policy from time to time.
Any changes will be posted on this page together with the updated revision date.
19. Contact Us
For any questions regarding this Privacy & Cookie Policy or the handling of your personal information, please contact:
The Style Chapter Email: natalie@thestylechapter.co.uk